Got Potholes? Report Where So Johns Creek Can Repair

JOHNS CREEK, GA -- Due to the abundance of rain this winter, residents around Johns Creek may have noticed an increase in potholes in the community. The city is working toward being proactive and is asking the public to tell them where.

Digital Communications Manager Jennifer Chapman said the public can submit a Service Request and the city will get the pothole repaired.

"It’s very easy and only takes about a minute," Chapman said on Nextdoor.

Watch this step-by-step video or send the city details through its website.

Crews are currently working on repairing potholes (weather permitting) and the Georgia Department of Transportation has plans to repave Ga. 141/Medlock Bridge Road later this spring.

The Johns Creek City Council and city staff are taking proactive steps to address and repair potholes throughout the city, Chapman said. To that end, the City Council allocated $825,000 for 2019 to aggressively tackle the patching of potholes and damaged roadway.

"But with pothole repair, timing is everything," she said. "Because of recent heavy rains and fluctuating/freezing temperatures, more potholes have appeared. And while these continued wet weather conditions make it challenging to maintain an already repaired pothole, city crews remain determined and are out each day identifying and repairing potholes."

As the city continues to identify and repair potholes as quickly as possible, Chapman said the city realizes that optimal time for lasting and hardened pothole repair is in the spring and summer months when a “hot mix asphalt” can be used. This technique offers a more durable repair that doesn’t tend to wash or pop out with rains and vehicular traffic. A “cold mix” is used during the winter which patches the pothole without heating or specialized equipment but over time is more affected by rains and fluctuating temperatures.

In addition to the aggressive pothole identification and repair, the city is working closely with GDOT, which maintains Ga. 141 (Medlock Bridge Road). GDOT will repave Ga. 141 in Johns Creek this summer which should measurably improve road conditions once complete, Chapman said.

And while city crews are out on the roads identifying and filling potholes, Chapman said the city always appreciate input from residents and the community. So if you are aware of a pothole that needs to be patched and repaired, consider submitting a Service Request through the city website: www.JohnsCreekGA.gov/ServiceRequest.

"By being proactive, the city is taking steps to meet the seasonal issues related to potholes in order to improve our roads and our rides," Chapman said.

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