UPDATED: Phone, Internet and TV Service Restored to Burr Ridge Comcast Customers

UPDATED 5:56 a.m. on July 3

Telephone, Internet and television service has been restored to all customers affected by Friday's outage. Comcast crews were able to replace the wires connected to the damaged node.

UPDATED 7:21 p.m.

Although Comcast had expected to restore service by 7 p.m., customers were still without power at 7:21 p.m. Friday night. Comcast has not provided any information on when customers can expect the return of phone, Internet or television service.

Earlier:

Damaged Node Leaves Burr Ridge Comcast Customers Without Phone, Internet or TV

Burr Ridge Comcast customers lost phone, Internet and television service on Friday afternoon. According to Comcast, the outage was due to a damaged node in Burr Ridge, which led to an interruption of service that also is affecting the areas of Westmont and Elmhurst.

Comcast had no information about what damaged the node, but the company has an automated telephone message stating that the heat has contributed to service issues.

Repair crews are replacing wires to restore service to customers, and a Comcast representative said they expect service to be restored by 7 p.m. Friday.

Burr Ridge residents with phone, Internet or cable service not provided by Comcast have not been affected by this outage.

Patch will continue to update this story as information becomes available.