Community Corner
O'Hare No Longer Rated as a Top 100 Airport for 2016
The world's Top 100 Airports for 2016, voted for by airline customers around the world during the 2015/2016 survey period.
O’Hare International is no longer among the top 100 airports in the world in customer satisfaction, survey results showed Monday.
O’Hare fell from number 92 worldwide last year and ranks beyond the top 100 airports this year rated in Skytrax’s annual World Airport Awards.
Singapore Changi Airport was rated at the top of this year’s worldwide chart.
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The World Airport Awards are the most prestigious accolades for the airport industry, and a global benchmark of airport excellence widely known as the “Passengers Choice Awards,” according to Skytrax website.
The Awards cover 550 airports worldwide and are based on 13.25 million airport survey questionnaires completed by 106 different nationalities of airline customers. Skytrax surveys were completed between June 2015 and February 2016.
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At least 13 other U.S. airports outranked O’Hare in Skytrax’ 2016 customer satisfaction survey. That included among the top 50 worldwide: No. 28 Denver; No. 32 Cincinnati/Kentucky; No. 37 San Francisco and No. 43 Atlanta’s Hartsfield-Jackson.
Photo via airport-ohare.com
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