Community Corner
How Kisco’s Heirloom Memory Care is Redefining Dementia Support
The Preston's Implementation of the Heirloom Memory Care Program Restores Dignity, Joy, and Purpose to Residents
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As America’s aging population continues to grow and programs struggle to meet the needs of those living with memory loss, Kisco Senior Living’s Heirloom Memory Care program is answering the call for innovative dementia care. Built on research, empathy, and the principles of Montessori-inspired care, Heirloom reimagines what memory care can be.
“At Kisco, we believe that true care extends far beyond physical needs,” said Andy Kohlberg, Founder, President, and CEO of Kisco Senior Living. “Heirloom Memory Care reflects our commitment to creating environments where every individual can experience purpose, joy, and connection.”
Kisco is now launching this revolutionary program in its communities in the DMV area: The Carnegie at Washingtonian Center in Gaithersburg, MD; The Preston of Rockville in Rockville, MD; and The Fitzgerald of Palisades in Washington, D.C.
A Philosophy of Purpose and Empathy
Heirloom Memory Care's profound mission is to help residents continue living meaningful lives while empowering caregivers. The program draws inspiration from the Montessori method, in which activities are tailored to residents’ interests. Residents can participate in activities ranging from cooking with the chef to enjoying a royal tea party.
Under the leadership of Brenda Gurung, National Director of Memory Care Services, Kisco introduced the industry’s first Memory Care Week to celebrate the essential contributions of its memory care teams, shifting the perception from hardship to sacred work.
“Heirloom is about rehumanizing dementia care,” said Gurung. “When we empower our teams to see the person beyond the diagnosis, we open doors to connection for everyone involved.”
What Sets Heirloom Apart
Heirloom’s approach goes beyond clinical care by cultivating a community built on connection and purpose. Individualized routines support each resident’s abilities, while family involvement is encouraged through support groups and events that strengthen the sense of belonging.
The heart of the Heirloom Program is training that emphasizes empathy and understanding. Every team member completes extensive education, including the Certified Montessori Dementia Care Professional certification and experiences like The Virtual Dementia Tour®, which provides staff with a firsthand, simulated experience of what it's like to have dementia, helping them better empathize with the residents they serve.
Real-World Impact
The impact of Heirloom Memory Care can be felt in small, powerful moments. Families and staff share how simple changes, like new dining rituals or personalized activities, can dramatically improve quality of life. As more communities adopt Heirloom principles, Kisco’s influence continues to inspire progress across the senior living industry.
Looking Ahead
Kisco’s Heirloom Memory Care is what’s possible when research and compassion come together, transforming every moment of care into an opportunity for connection.
“We see Heirloom as a movement to redefine how our industry approaches dementia care,” added Kohlberg. “By continuing to evolve, we can help ensure that every person living with memory loss experiences a life filled with meaning and respect.”
Families, caregivers, and professionals are invited to learn more about Heirloom Memory Care and experience how it’s redefining care for those struggling with memory loss, one meaningful interaction at a time.
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