Can't Find A Doctor? Massachusetts Health Care System Uses AI To Help Speed Things Up

CBS Boston

Updated on: October 22, 2025 / 6:48 AM EDT

If you're a patient at Mass General Brigham (MGB), Artificial Intelligence (AI) may help connect you to a new doctor. With two-year waiting lists for a primary care provider, the health care system is now using AI to speed things up.

When Rocco Giuliano's doctor left Mass General Brigham last year, he looked for a new primary care physician (PCP). Running low on his blood pressure medication, Giuliano needed help.

"I was told that it could take up to two years to get a new PCP, so that left me in a bind," Giuliano said.

Rocco Giuliano used the Care Connect app to find a doctor/CBS Boston

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