'It's Sad Here In Downtown Crossing,' Store Owner Fearful, Frustrated After Armed Robbery

By Ken MacLeod, CBS Boston

March 8, 2023

BOSTON - May Volker has spent 30 years working on Winter Street in Downtown Crossing trying to stop merchandise from walking out the door at the two small stores her husband owns.

"Every day, every single day most of our profit goes to shoplifters," she told WBZ-TV.

But Monday afternoon was different.

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