Why Is It So Hard To Get A Doctor's Appointment In Massachusetts?

By Chris Tanaka, CBS Boston

February 20, 2024

BOSTON - It's cold and flu season, the hardest time of the year to stay healthy. It's also never been harder trying to find a doctor in Massachusetts. If you've been having trouble, you're not alone.

"A lot of times people are coming to our urgent care for things that would be better suited and better dealt with in a primary care office, but they don't have any other options, so they're going to urgent care or they're going to emergency rooms and it's just creating a backlog throughout the entire system," said WBZ-TV's Dr. Mallika Marshall.

We asked viewers to share their stories and some of the responses we got were jaw-dropping.

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