Small Biz Spotlight: Ben's Construction, Where 'Friends Refer Friends'

In 1999, Benjamin Aguirre and his wife Helen moved from Belize to Massachusetts to study architecture at Wentworth Institute of Technology. Seizing an opportunity to progress in the field of construction, he decided to move to Natick and start his own business.

Aguirre, who has a son at Natick High School and another at Wilson Middle School, owns and operates Ben’s Construction, 206 South Main St., Natick.

“I knew that it would take more than workmanship skills to succeed,” he said. “I was very confident that I possessed a hand full of skills, integrity, responsibility and quality work. I was never afraid of competition. I believe that as long as you love what you do and work for it, there is always work. It’s been more than a decade of roofing and I feel fortunate that I love my job!”

When did you open/launch? 2005

What made you decide to open this type of business? And why this location? I loved my job and knew that roofing and construction was my field. I am very proud to say that in this great community I live in, all my costumers refer me to their neighbors, their family and friends. I can’t say that I chose to live in Natick to do business. I chose to live here for my family. The community is very welcoming, great schools, family environment throughout town. As for my business point of view, I have happy costumers that refer me and I appreciate that.

What do you like best about it? Customers’ satisfaction. I like to work and see results beyond the customer’s expectations.

Biggest struggle? Starting at a young age and building the trust with customers. All it takes is one job, no matter how small and one happy customer to start. I’m very thankful for all the costumers that spread the word about my work. Another struggle was the many hours away from my family, either working in the field or in the office. It’s a huge commitment and I’m thankful for my supportive family.

What do you see for the future? There is always room for growth as long as you are happy with what you do. In this business, I learn something new every day and I would like to see my business grow within my community.

Politics and small business: how does government affect your business? I like to stay on track and not worry about politics but we all know it is a fact that many large businesses are involved in the political system and spend millions lobbying and receive tax breaks while small businesses struggle to stay afloat.