The Shops At Chestnut Hill Are Open Again

CHESTNUTHILL, MA – The Shops at Chestnut Hill is open again. And inside you'll find hand-sanitization stations throughout the mall, masks for those who don't have them and foot traffic direction signs.

The Shops at Chestnut Hill closed on March 19 in an effort to stop the spread of the coronavirus. By reopening, the hope is that it will provide an economic boost to communities impacted by the pandemic. The governor announced that previously deemed non essential businesses and retail could reopen during phase 2, which Massachusetts is currently in.

The mall's owners issued the enhanced safety protocols, developed with a team of epidemiologists and environmental health and safety experts. Tenants, customers and mall employees are all expected to follow it.

"The health, safety and well-being of those we serve will always be our highest priority, and we have developed a thorough and detailed set of protocolshighlighting the exceptional measures we’ve implemented to safeguard shoppers, retailers and employees as we reopen,” said John Rulli, president of Simon Malls, which owns The Shops at Chestnut Hill. “We also recognize that individuals and families in our communities are suffering significant hardship as a result of both COVID-19 and the economic shutdown, and we believe that reopening our properties will not only help people get back to work during these challenging times, but also enable us to use our properties to further support charitable initiatives."

What to expect:

• Enhanced sanitization and disinfecting using the Centers for Disease Control (CDC) approved products with an emphasis on high-traffic locations such as dining areas, restrooms, escalators, stairs, directories, trash bins and door knobs.
• Shopper safeguards that include making available protective masks, sanitizing wipes and temperature testing at entrances or property offices, as well as the encouragement of pre-visit health screenings to ensure shoppers stay home if they have exhibited COVID-19 or flu-like symptoms within 72 hours.

• Hand sanitizing stations will be deployed throughout the properties.

• Signage promoting CDC guidelines for maintaining personal hygiene will be prominently displayed throughout the properties.
• Pre-emptive employee health screening to ensure that employees do not arrive at work within 72 hours of exhibiting COVID-19 or flu-like symptoms.
• Employee safety protections including implementing the CDC’s COVID-19 frequent hand-washing protocols, and offering personal protective equipment in addition to other CDC recommended practices.

• Promotion and enforcement of social distancing practices, including occupancy limitations, furniture and restroom spacing, closure of play areas and strollers, as well as coordinated traffic flow with traffic signage and distance markers.

In addition to reopening, Simon has launched a national initiative to host food banks, clothing donations, COVID-19 mobile testing, and blood drives as part of an outreach to 1,300 health providers, government agencies and non-profits.

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