Business & Tech

Salem Companies Hit With Coronavirus Safety Complaints

Dozens of North Shore companies, including nine from Salem, have been targeted since the AG's office started collecting complaints in May.

SALEM, MA — Nine Salem businesses have been the target of 11 complaints filed with the Massachusetts Attorney General's office for failing to protect workers and customers from the coronavirus.

The office began accepting complaints from an online portal on May 20. Statewide, more than 1,300 complaints have been filed in the nine weeks since the online complaint form was launched.

In Salem, Alternative Therapies Group and Brothers Taverna were each hit with two complaints. Complaints ranged from personal protective equipment issues to a broken ventilation system at Salem Access Television that was reported on July 14.

Find out what's happening in Salemfor free with the latest updates from Patch.

You can view all the complaints filed through July 20 on this spreadsheet.

In most instances, the AG’s Office doesn’t have enforcement authority on health and safety issues. OSHA, the Massachusetts Department of Labor Standards and, in some cases, local authorities, are charged with enforcement.

Find out what's happening in Salemfor free with the latest updates from Patch.

But the AG’s Fair Labor Division has been responding to complaints by letting consumers and workers know their rights, reaching out to employers targeted in complaints and making referrals to other local, state and federal agencies.

Safety concerns can be reported by using the online portal or by calling AG’s Fair Labor Hotline at 617-727-3465.


Dave Copeland writes for Patch and can be reached at dave.copeland@patch.com or by calling 617-433-7851. Follow him on Twitter (@CopeWrites) and Facebook (/copewrites).

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