Salem McDonald's GM Honored For Commitment To Guests, Employees

SALEM, MA — A Salem McDonald's general manager has been honored as an Outstanding GM for the fourth year in a row for leading the store through impressive growth while making a heartfelt connection to guests and employees.

Yudelis Taveras is the GM of the McDonald's at 1 Traders Way.

The company said that Taveras is known for creating a positive work culture and for building meaningful relationships with guests.

One standout example is a customer named Walter, a beloved senior regular in his 90s, who once called just to share how happy he is with the Salem team and the exceptional service Taveras personally provides — his call was over 25 minutes long. Taveras has gone so far as to call Walter’s son after visits to ensure he got home safely.

Most recently, after Walter shared the news that he could no longer drive, he asked his son to bring him to McDonald's for breakfast. As soon as Taveras learned he was in the restaurant, she made a point to meet him for coffee — and introduced him to her new baby.

"It's these deeply human, heartfelt moments that define her leadership and the meaningful connections she builds," the company said in announcing her award. "For Yudelis, it's about more than just numbers — it's about people and community."

(Scott Souza is a Patch field editor covering Beverly, Danvers, Marblehead, Peabody, Salem and Swampscott. He can be reached at Scott.Souza@Patch.com. X/Twitter: @Scott_Souza.)