Community Corner

Here Are Michigan’s Most Prolific Robocallers

More than 5 billion robocalls were placed last month nationwide. See who's calling Michigan.

MICHIGAN -- Robocalls are annoying. There’s nothing worse than seeing your phone buzz, picking up, and hearing a robotic voice on the other end try to dupe you into giving up your bank and credit card information. And with tax season coming up, Michigan can expect even more.

A record 5.2 billion robocalls were placed last month, according to YouMail’s robocall index, and 58 percent of them were scam or telemarketing calls. That includes 139.2 million robocalls in Michigan.

Here are the top 20 robocallers in Michigan last month:

Find out what's happening in Across Michiganfor free with the latest updates from Patch.

Find out what's happening in Across Michiganfor free with the latest updates from Patch.

Toll Free

Toll Free

Payment Reminder

Payment Reminder

2.

972-798-0395

Dallas, TX

Level 3 Communications

Michigan Correctional Facility

Prison Call Consent

3.

734-521-2063

Detroit, MI

Level 3 Communications

Credit Acceptance

Financial Customer Call

4.

586-698-2888

Detroit, MI

Comcast

Unknown

Unknown Robocaller

5.

800-266-2278

Toll Free

Toll Free

Comcast Customer Service/Bill Collector

Debt Collector

6.

800-955-6600

Toll Free

Toll Free

Capital One Payments/Collections

Debt Collector

7.

313-263-1173

Detroit, MI

Level 3 Communications

Debt Collector

Bank Debt Collector

8.

877-378-9207

Toll Free

Toll Free

Comcast

Service Payment Reminder

9.

800-942-3767

Toll Free

Toll Free

Substitute Teacher Notification

Employment Opportunity

10.

313-240-4377

Detroit, MI

Bandwidth.com CLEC, LLC

Detroit Public Schools

Unknown Robocaller

11.

262-704-8208

Milwaukee, WI

CenturyLink

Call Alert

Kohls Department Store

12.

833-876-0584

Toll Free

Toll Free

Generic Robocaller

Generic Robocaller

13.

903-593-8790

Tyler, TX

Level 3 Communications

Kohl's

Debt Collector

14.

970-660-5323

Fort Collins, CO

Level 3 Communications

Real Estate Agent Scam

Service Alert

15.

313-442-7666

Detroit, MI

Onvoy, LLC

Bank/Credit Card Payment Reminder

Generic Robocaller

16.

855-895-3382

Toll Free

Toll Free

Fingerhut

Debt Collector

17.

800-393-4887

Toll Free

Toll Free

Flagstar Bank

Payment Reminder

18.

913-677-8324

Kansas City, KS

Level 3 Communications

Comenity Bank

Payment Reminder

19.

866-380-6582

Toll Free

Toll Free

PayPal Credit

Debt Collector

20.

888-611-6904

Toll Free

Toll Free

Ally Financial

Debt Collector

The index showed that residents in Baton Rouge were bombarded with robocalls last month, ranking No. 1 in the country at a staggering 58.4 robocalls per person. Washington, D.C. residents saw the second-highest number of calls at 51.6. Here are the10 cities receiving the most calls per person.

  1. Baton Rouge, LA — 58.4 robocalls per person
  2. Washington, D.C. — 51.6 robocalls per person
  3. Memphis, TN — 42.3 robocalls per person
  4. Macon, GA — 37.4 robocalls per person
  5. Lafayette, LA — 33.3 robocalls per person
  6. Little Rock, AR — 33.3 robocalls per person
  7. Birmingham, AL — 31.5 robocalls per person
  8. Albany, GA — 31.5 robocalls per person
  9. Las Vegas, NV — 31.2 robocalls per person
  10. Shreveport, LA — 30.9 robocalls per person

YouMail says the nationwide rise coincides with a “search listing scam,” where robocallers dupe small business owners into giving up credit card information. The scammer promises to boost the business’ ranking in Google search listings.

And with more and more tax filers sending their returns to the IRS, don’t expect scam robocalls to decline anytime soon.

In fact, a new report from the data communication network company Transaction Network Services found that April 17, 2018 — Tax Day — saw more negative robocalls than any other day of the year. That month saw the highest volume of the year. The researchers noted that call spoofing — when scammers change their caller ID so they match your area code — remains the go-to tactic for bad actors. One in every 4,000 phone numbers was hijacked by a spoofer, the company found.

Bill Versen, chief product officer at the company, said consumers need to be “especially vigilant” as Tax Day approaches, and keep their guard up.

The FCC offers a few tips for those wanting to stop unwanted and illegal robocalls. Among them, don’t answer calls from unknown numbers, do not respond to questions — especially those that can be answered with “yes” — and never give out personal information such as account numbers, Social Security numbers and mother’s maiden names.

Patch national staffer Dan Hampton contributed to this report.

Photo credit: Shutterstock

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