Minnesota Department Of Safety Down More Than A Dozen 911 Operators, Hiring Now

By Adam Duxter, CBS Minnesota

April 14, 2023

ROSEVILLE, Minn. -- In the past year, 911 dispatchers working for the Minnesota State Patrol's Roseville office have answered over 150,000 emergency calls for help.

The staggering number is even more remarkable, considering they're doing so shorthanded.

The team, composed of about 30 911 dispatchers, should be closer to 45 staff members. The short staff has meant longer hours and a bigger call load for dispatchers.

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