Service Pro Restoration Completes Water Damage Project in Rochester

In August 2024, Service Pro Restoration undertook a significant water damage restoration project in Little Rock, Arkansas. The project involved a multi-family residential building in the Shackleford Crossings neighborhood, which had experienced severe water damage due to a burst pipe. This case study provides an in-depth look at the restoration process, the challenges faced, and the solutions implemented.

Rochester Multi-Family Water Damage Description

The property, constructed in 1987 and spanning approximately 8,000 square feet, was impacted by extensive water intrusion affecting all three floors. The severity of the damage required immediate action to mitigate further issues and restore the property effectively. The project was completed over five days, from initial inspection to final restoration.

The Water Damage Restoration Process

1. Initial Response and Assessment Service Pro Restoration’s team responded promptly to the emergency call, arriving at the scene within an hour. A thorough assessment was conducted to determine the extent of the water damage and to formulate a restoration plan. Advanced moisture detection equipment was used to evaluate the impact of the water intrusion on the building’s structure.
2. Water Extraction The first major step was the removal of standing water. Using high-capacity extraction units, including the Flood King DX, approximately 2,000 gallons of water were extracted from the property. This initial extraction was crucial in preventing further damage and facilitating the subsequent drying process.
3. Drying and Dehumidification Following water extraction, the focus shifted to drying the affected areas. The team deployed Phoenix 200 MAX and DrizAir 1200 dehumidifiers to address residual moisture. The drying process lasted 85 hours, during which moisture levels were continuously monitored using Protimeter Surveymaster moisture meters. This careful monitoring ensured that all areas were adequately dried, minimizing the risk of mold growth.
4. Repairs and Restoration With the property dried, repairs were carried out on damaged materials, including drywall, flooring, and insulation. The goal was to restore the building to its pre-damage condition, addressing any structural issues and ensuring the property was fully functional and safe for its occupants.

Challenges Faced

The project presented several challenges, including:

• Extent of Water Intrusion: The water damage affected all three floors of the building, requiring a comprehensive approach to address the widespread impact.
• Mold Risk: High humidity levels and water saturation posed a significant risk for mold development, necessitating careful moisture management and continuous monitoring.

Solutions Implemented
To address these challenges, the following strategies were employed:

• Immediate Water Extraction: High-capacity water extraction units were used to quickly remove standing water, reducing the potential for further damage.
• Comprehensive Drying: Advanced dehumidification and drying equipment were utilized to thoroughly dry the property and prevent mold growth.
• Continuous Monitoring: Moisture levels were monitored throughout the drying process to ensure all areas were adequately addressed.
• Expert Repairs: Damaged materials were repaired and replaced to restore the property to its original condition.

Effective Mitigation and Restoration Complete

The restoration project in Little Rock underscores the importance of a timely and systematic approach to managing water damage. By responding quickly and employing advanced equipment and techniques, Service Pro Restoration effectively mitigated the damage and restored the property. This case study highlights the value of prompt action, comprehensive drying processes, and careful monitoring in handling severe water damage situations.

Service Pro Restoration

2001 2nd St SW Rochester MN, 55902

507-229-5554

https://rochesterwaterdamage.org/