Spectrum Launches Gigabit Upstream Speeds in Reno

Reno, NV – (December 13, 2023) — Spectrum today announced it has launched gigabit upstream speeds for Spectrum Internet Gig customers across its Reno service area, matching its 1 Gbps downstream speeds. Spectrum Internet (300 Mbps) and Spectrum Internet Ultra (500 Mbps) also now feature equal downstream and upstream speeds.

The new upstream speeds are more than 25 times faster than the company’s previous offerings and are available to new customers purchasing Spectrum Internet, Ultra or Gig speeds, with no change in the plan price. Current customers will automatically receive the faster upstream speeds in early 2024, and can call Spectrum Customer Service to be upgraded immediately. Spectrum Internet plans have no modem fees, no data caps and no contracts.

“Our dramatically faster upstream speeds further enhance applications like video conferencing, gaming, AR/VR and sharing large video files — and position the network for the applications of the future,” said Wally Bakare, Northwest, Regional Vice President of Field Operations at Charter Communications, Inc., which operates the Spectrum brand of connectivity products and services.

Spectrum Internet exceeded advertised download and upload speeds for all tiers measured — even during peak weeknight usage between 7 and 11 p.m. — according to the FCC’s most recent “Measuring Broadband America Fixed Broadband Report” issued in January 2023.

By contrast, cell phone home internet providers (“fixed wireless access”) are prone to speed fluctuations. Ookla® Speedtest Intelligence® data revealed they failed to consistently provide all customers broadband speeds of even 25 Mbps during peak hours (7-11 p.m.).*

* Based on Spectrum’s analysis of Ookla® Speedtest Intelligence® data during Q4 2022 in Spectrum’s footprint. Reliable speeds based on Consistency Score™ comparisons. Faster speeds based on the median speeds delivered. Peak hours defined as 7-11 p.m. Monday-Friday. Ookla trademarks used under license and reprinted with permission.

About Spectrum

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator serving more than

32 million customers in 41 states. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise® provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage and sports programming to its customers through Spectrum Networks. More information about Charter can be found at corporate.charter.com.

Media Contact

Danielle Dunn

Danielle.Dunn@Charter.com

@CharterNewsroom