The Art of Customer Service and the Threat of Indifference

All members of the local business and non-profit community are invited to a workshop entitled “The Art of Customer Service and the Threat of Indifference”.  How is customer service art? From the moment you or one of your employees comes in contact with a customer, your company has a chance to make a positive impression. It becomes an art form when you might not be in the mood make a positive impression, but need to do it anyway. Fail at making a positive impression and the threat of indifference looms. Indifference kills businesses.

This workshop will be lead by Al Getler, Publisher of The Eagle Tribune, The Andover Townsman, The Derry News, The Haverhill Gazette, The Andovers Magazine, and MVB Magazine.  Al lives in Windham and knows indifference exists in our community.

This FREE Business Education Seminar is open to all members of the local business and non-profit community and is scheduled for Tuesday October 9^th from 5:30-7:30pm.  The local business host is Windham Pilates & Wellness Center, which is located at 46 Lowell Road.  Light refreshments will be served. 

Space is limited so please, register online at www.windham-nh.com or RSVP to Laura Scott, Community Development Director, at lscott@windhamnewhampshire.com or 432-3806 by today.

The speakers and hosts for these Business Education Seminars are volunteering their time and facilities to show their support for the businesses in Windham.  Please make sure to thank them for their generosity.

This 4-part Business Education Seminar is co- sponsored by the Windham Community Development Department and the Greater Salem Chamber of Commerce.

A special thank you to our corporate sponsor, Pentucket Bank, with two convenient locations at 201 Route 111 in Hampstead and 234 North Broadway in Salem..