A-TOP Roofing & Construction not who they used to be!

DISASTEROUS EXPERIENCE JEOPARDIZING INTEGRITY AND SAFETY OF MY HOME!!!

In Sept 2025 I had new gutters installed by another company (THANK GOD). A-Top's estimate at the time was $7000. More than 2X what I paid for the same gutter installation.

Anyway, when the old gutters came off there were issues from the roofing replacement performed by A-Top in 2017. Since 9/26/25 (9 weeks) I have been battling A-Top about the issues revealed. Of course they claim their work is not the problem. Apparently "Art K" (who also left a negative review), and I, must have had the same transient workers. Also with an inspection from the roadway!

My fascia board in the front of my home is rotted beyond rot, drip edge installed incorrectly, not compensating for how the addition joins the main home. They just installed it haphazardly without any regard for the ramifications of it. Had A-Top did an inspection in 2017 these would have been caught.

On 2 occasions a work crew was scheduled to come out to my house only to have been cancelled. Instead 2 more inspections from 2 separate A-Top employees. I had already had 2 previous inspections by A-top employees before work was scheduled.

Ironically A-Top has performed 4 inspections on my home and yet in 2017 not 1 inspection for the roof replacement was performed by A-Top, where these issues would have been addressed then not 8 years later.

I had coordinated with A-Top to have my new gutters removed on 11/3/25, since a scheduled crew was finally coming on 11/4/25. An hour after my gutters were down A-Top emailed that "gutter removal was not necessary and a crew was not coming the next day".
Atim Muhammad (A- Top's General Manager) and a technician came on Nov 4th, removed all the wrap on my fascia boards to inspect a 3rd time. Atim scheduled a crew for Nov 7th only to have that appointment turn into inspection #4.

I had 2 independent roofing companies inspect and they both concurred that A-Top dropped the ball in 2017! When I confronted Atim with their findings, he commented "they are biased, they only want the work". So I had a home inspector to my home.

Atim had graciously offered me "complimentary services" to rectify some issues. I appreciated the offer and asked for them in writing. I have never received them. Instead, the only proposal Atim sent me 3 weeks later, was for me to pay $6000 for work he deems necessary. No mention of the "complimentary services" previously offered.

My home inspection report does not recommend the work that A-Top wants to charge me for.

9 weeks later, throughout 6 rain storms and high wind conditions my home has no gutters, unwrapped fascia boards, faulty installed drip edge causing water infiltration and a damaged new gutter from laying in my yard for 3 weeks. Of course A-Top will not take responsibility for the damaged gutter I removed for them to do scheduled work. Instead he offered to charge me $650 for a new gutter.

A-Top just notified me today that they are walking away from this situation after 9 weeks of dragging their feet. Even though we had an arbitrary date of 11/29/25 for work to be agreed upon to be performed.

Apparently since my escalated approach to getting this situation rectified was threatening, all proposals are off the table. Not that the "complimentary services" were ever considered in Atim's proposal. Someone was to reach out to me about this escalated situation. No one has.

A-Top is some how feeling amazingly comfortable leaving my home in the condition it is now in!! Cold weather and snow is predicted for next week.

I never would've imagined in September that fixing my roofing issues by an "award winning roofing company" (GAF MASTER ELITE CERTIFIED) would last into December. This is an atrocity!!

And this is their idea of "our commitment to supporting you as a valued, long‑standing customer of A‑Top Roofing and Construction"??

**Note here...Atim's proposal included me having to take down my previous negative review from Nov 6th.

A- Top has been recently acquired by Bachman Roofing PA. This is the reason why customer service and has gone down, too many levels to go through with no response.

I may have had an issue in the past with A-Top, but when Andy was at the helm, at least he had INTEGRITY and worked to resolve issues with his customers not leave them out in the cold!!

Bachman Roofing and this "new" staff have no concept of customer service or the definition of integrity.
Do yourself a HUGE favor and Google Bachman Roofing BBB complaints.....

STAY AWAY FROM "THE NEW" A-TOP! It's that simple...