Time Warner Cable "Experience' Store Opens at Queens Center Mall

Time Warner Cable had a grand opening of a new experience store in the Queens Center Mall. The enhanced store provides a hands-on environment for customers to learn about Time Warner Cable products and services and how they can get the most from their services.

In addition to the transformed store, a new initiative is underway to revolutionize the TWC customer experience in New York City with major enhancements including: 

• Enhanced Video:  an all-digital network for a crisper picture and sound
• Ultra-fast Internet speeds up to 300 Megabits per second
• New navigation and On Demand portals with up to 75,000 hours of content
• Rock solid quality and reliability  

Some Queens areas have already began to see ultra-fast internet speed upgrades including parts of Astoria, Astoria Heights, Elmhurst, Hunter’s Point, Long Island City, Sunnyside and Woodside.

Located inside the Queens Center Mall in Elmhurst, Time Warner Cable’s new store will host a grand opening event and ribbon cutting ceremony on Thursday, May 15. The event will be attended by Time Warner Cable executives and business leaders from the communities of Queens.

In celebration of the grand re-opening, Time Warner Cable will launch two new learning labs in Queens this summer. The learning labs are made available through partnerships with the Greater Ridgewood Youth Council and Woodside on the Move.

As part of Time Warner Cable’s commitment to customer service, the new store allows for increased efficiency while providing faster service and an exceptional experience. The store offers a customer-friendly design that allows visitors to learn about Time Warner Cable’s suite of TV, Internet and Phone products in a hands-on environment.