Liberty Welcomes Steven Delligatti As New Manager Of External Affairs

Press release from Liberty:

July 27, 2022

Liberty New York Water announced this week the hiring of Steven Delligatti as the new Manager of External Affairs. Delligatti joins Liberty with extensive experience in local government, having previously served as the Assistant to the Commissioner at the Suffolk County Department of Economic Development and Planning. Delligatti’s appointment comes as Liberty looks to invest locally to build out a more customer-centric model to handle customer issues more effectively and coordinate with local municipalities.

“We’re excited to announce Steve’s hiring,” said Liberty New York Water President Chris Alario. “We believe his years of experience in local government will prove invaluable to our internal staff and customer base as we look to build relationships with municipalities while working on issues like conservation and infrastructure investment.”

In Delligatti’s previous role as Assistant to the Commissioner at the Suffolk County Department of Economic Development and Planning, Delligatti was appointed the Department of Public Information Officer, where he was responsible for handling all internal and external communications, including developing and implementing public relations outreach strategies. Additionally, Delligatti was responsible for creating weekly reports on the status of departmental projects, managing social media and webpage content and presenting information on County projects to community groups, chambers of commerce and civic associations. Furthermore, in his role as the Workforce Development Board of Director for the Town of Oyster Bay Department of Intergovernmental Affairs, Delligatti directed 30 private sector, public sector, higher education, labor and community-based organizations to address local workforce issues effectively. With his vast experience working with the public and private sectors, Delligatti will communicate to the Liberty customer base improvements to the customer experience through ongoing projects, investments and infrastructure enhancements, and Liberty’s plan to reduce customer bills.

Since Liberty acquired New York American Water on January 1, 2022, Liberty has demonstrated its promise to invest in localizing operations to build up and reconnect the utility with its customers.

“On July 1, 2022, construction began at Liberty’s locally-staffed customer service walk-in center,” said Liberty New York Water President Chris Alario. “Along with hiring 17 dedicated local customer service representatives, the customer service center serves as a key component of Liberty’s ongoing mission to improve the relationship between Liberty and the communities we serve. Steve will play an instrumental role in continuing this mission.”

This press release was produced by Liberty. The views expressed here are the author's own.