Amazon Go Stores In New York City Didn't Properly Alert Customers They Were Being Biometrically Tracked, Lawsuit Says

By Faris Tanyos, CBS New York

March 19, 2023

Amazon is facing a lawsuit alleging that the company did not properly notify customers entering its Amazon Go stores in New York City that it was tracking and collecting their biometric information.

The lawsuit claims that the e-commerce giant violated a New York City law passed in early 2021 which requires businesses that are collecting, storing or sharing "biometric identifier information" to post signage near their entrances alerting customers that they are doing so.

The lawsuit was filed Thursday in U.S. District Court for the Southern District of New York on behalf of shopper Alfredo Rodriguez Perez.

CBS Local Digital Media personalizes the global reach of CBS-owned and operated television and radio stations with a local perspective.