Is Your Subway Station The Worst In NYC? Survey Says, Maybe

NEW YORK CITY — Call it the ultimate race to the bottom: what are New York City's five worst subway stations?

With 472 largely urine-soaked, rancid-smelling and pest-filled subway stations across the city, it's a tough call. But a survey released Monday amid a seven-hour-long MTA board meeting used 175,000 responses from straphangers to craft what amounts to a subway bottom-five list.

The lowest-rated stations are:

• Central Park North-110th Street (Harlem)
• 116th Street (Harlem)
• Third Avenue-149th Street (South Bronx)
• 125th Street (Harlem)
• 191st Street (Washington Heights)

Reasons for the lowest ratings hinged on a few key — and likely unsurprising — factors, said Shanifah Rieara, the MTA's acting chief customer officer.

“Many of these have low satisfaction related to personal security, people behaving erratically or people experiencing homelessness, and cleanliness,” she said.

Four of the five worst stations were found in upper Manhattan, according to the survey.

Harlem claimed three of the bottom-worst stations, including the absolute-lowest rated: Central Park North-110th Street, on the 2-3 lines, which had an abysmal 19 percent customer satisfaction, the survey found.

Washington Heights' 191st Street station that serves the 1 line also made the list.

A Bronx station — Third Avenue-149th Street — rounded out the list.

Not all subway stations got horrible reviews, however.

Roughly 91 percent of riders had good things to say about the Eastern Parkway–Brooklyn Museum station on the 2-3 lines, which was the highest-rated in the city, according to the survey.

Rieara noted that most of the "best" stations are either newly constructed or recently renovated.

Related coverage:

• Harlem Has 3 of NYC's Worst Subway Stations, Riders Say
• Washington Heights Has One Of NYC'S Worst Subway Stations, Riders Say