Wawa Named Nation's Top Convenience Store In New Study

WAWA, PA — A new study has crowned Wawa as the nation's leading convenience store chain. The American Customer Satisfaction Index this week released its first-ever Convenience Store Study 2024.

Results of the study were gleaned from 5,710 randomly selected customers who were surveyed between March and September 2024. The study ended with Wawa earning an industry-leading score of 82 out of 100.

"If you’ve ever been part of a Wawa versus Sheetz debate, then you know how seriously folks defend their favorite hometown convenience store," a news release on the study reads. "So, in the friendly spirit of competition, the ACSI also measured customer satisfaction at the regional level. Once again, the top players prevail."

Wawa took first place for customer satisfaction in the Northeast and second in the South. Sheetz took second in the Northeast.

According to the study, Wawa's hoagies are a big draw for customers.

While convenience stores overall trail the fast food industry by 2 points in the quality of cooked food, Wawa outperformed food fast chains in its quality of cooked foods, per the study.

Below are the top 10 convenience chains, according to the study:

1. Wawa
2. QuikTrip
3. Buc-ee’s
4. Murphy USA
5. Casey’s General Stores
6. Sheetz
7. Kwik Trip
8. BP
9. Cumberland Farms
10. Speedway

See the full study here.