Politics & Government

Changes Underway To Philadelphia's 911 System Following 2023 Mishap Before Mass Shooting

"Most of these people are unsung heroes. Everybody in here is a superstar," 911 dispatcher Tomsz Rog said.

(CBS Philadelphia)

August 23, 2024

PHILADELPHIA (CBS) -- Tomasz Rog has worked as a 911 dispatcher in Philadelphia for nearly a decade.

Find out what's happening in Philadelphiafor free with the latest updates from Patch.

"We might process 200 calls in a day but that person's call might be the only call they ever make to 911," Rog said.

It's a job that takes a toll, but one the veteran dispatcher takes great pride in doing.

Find out what's happening in Philadelphiafor free with the latest updates from Patch.

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