Business & Tech
Macy's Credit Card System Experiencing Slowdown On Black Friday
The retailer said it is taking longer than usual to process some credit and gift cards on Black Friday.
Macy's says it is taking longer than usual to process some credit cards and gift cards in their stores on Black Friday, one of the busiest shopping days of the year.
The retailer said in a statement that they have added additional associates to the floor and are working to resolve the issue as quickly as possible.
The slowdown interfered with shopping plans across the country. Shoppers complained about the problems on Twitter Friday afternoon.
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Hey @Macys just left $300 of items on counter because your credit card machines are down at State St Chicago. Can't even look up Macy's account. What. A. Joke. #macys #blackfridayfail
— Meghan McCollough (@meghan_mcc) November 24, 2017
A nightmare for Black Friday customers at @Macys in St. Charles, Mo. - debt and credit card systems are not working. Shoppers are getting angry! pic.twitter.com/w2smk06uit
— Rudy Harper (@RudyKCTV5) November 24, 2017
Patch will update this story as more details are learned.
Photo by Eugene Gologursky/Getty Images for Macy's/Getty Images Entertainment
Find out what's happening in Across Americafor free with the latest updates from Patch.
Also See: Shoppers Snap Up Deals On Black Friday
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