SCAN Independence at Home Offers “Trading Ages™” Education to the Comm

Independence at Home (IAH), a community service program of SCAN Health Plan, one of the nation’s largest and fastest growing not-for-profit Medicare Advantage plans, is offering a no-cost, in-person training designed for professionals and community members who work or interact with older adults. It offers insights into the changes that older adults encounter and provides techniques on how to better connect with them.

“There are multiple simulation opportunities in the training that drive home the difficulties older adults face on a regular basis,” said Reina Oliver, Director of IAH Contract Programs/MSSP Site Director. “The experience is eye-opening for anyone who works with older adults in any way in the community.

“The last baby boomers will be turning 65 in 2030, which means the workforce in all service industries will need to be prepared to communicate clearly and with compassion to the older adults they serve.”

In addition to healthcare professionals and caregivers, IAH encourages personnel in retail (including grocery stores), pharmacies, banking, food service, hospitality, and others to prepare with the Trading Ages™training.

The hands-on education session is scheduled for Thursday, November 30, 2023, 10:00 a.m. - 12:00 p.m. Visit: https://www.surveymonkey.com/r/HLQS37Z to register by November 22. In addition, IAH hosts virtual trainings, and can arrange specialized times for groups.

SCAN IAH offers multiple free programs and education classes for caregivers and older adults. They also coordinate the Multipurpose Senior Services Program (MSSP), a government-funded program that allows adults 65+ to stay in their homes in the Harbor Area, the South Bay, and a large portion of Southeast Los Angeles County. Through long-term care management services, MSSP connects Medi-Cal eligible clients to the services they need to help them maintain independence and dignity in their current residences, and per the USC Leonard David School of Gerontology, aging in place saves costs and increases life expectancy.

About Independence at Home

For more than 20 years, Independence at Home, a SCAN Health Plan community service, has provided vitally needed support and health and social services to and their caregivers in the communities SCAN serves at no cost, regardless of membership. Independence at Home programs include Community Education, Cyber Senior, Homeless Services, Insights (Behavioral Health), MSSP, and Virtual Senior Center.

For more information on all of SCAN IAH’s free community-based programs, visit www.IndependenceAtHome.org or call 866-421-1964.