Community Corner
Letter to the Editor: AT&T Must Do Better
A resident expresses his frustration with AT&T's lack of communication with its customers since several cable lines were damaged with water last week.
I live on Linden at Crystal Springs and I've had no phone service since Wednesday morning.
The first call to AT&T said it would be up Friday by 9 p.m. No.
Then it was Monday at 9 p.m. No.
Find out what's happening in San Brunofor free with the latest updates from Patch.
Today (Tuesday), the city said it would be up and finished by 5 p.m. No. Still no service.
It didn't even rain that hard last Wednesday. How did a switch box get flooded? What is this, 1920?
Find out what's happening in San Brunofor free with the latest updates from Patch.
They better come up with a plan to refund money to people who lost out on business opportunities due to this outage. The phone company has been no help with this.
And, when you call, why do they tell you that you can fix your problems online? If we could get online, we wouldn't be calling.
—David Powell, resident
Do you have something to say on Patch? Sure you do. Why not put it in a letter to the editor? To submit one, just make sure it's not longer than 300 words and email it to Editor Martin Ricard at martin@patch.com.
Get more local news delivered straight to your inbox. Sign up for free Patch newsletters and alerts.
