Traffic & Transit

RTD Makes Critical Changes To Union Station Bus Depot After Long List Of Complaints: 'That Was A Very Traumatic Experience'

CEO Debra Johnson said criminal activity increased during the pandemic when commuter foot traffic decreased with people working from home.

RTD is working with social services leaders from the City and County of Denver.
RTD is working with social services leaders from the City and County of Denver. (CBS)

During the pandemic, the Union Station's underground bus depot in downtown Denver saw fewer travelers commuting to work and more unhoused people seeking shelter. RTD says as those demographics changed, crime and drug use increased.

"I would definitely not walk here during the night," said nearby resident Alina Ruban, "I kind of started feeling not safe on the street, especially Union Station."

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