Crime & Safety

Update: Middletown's 911 System is Back Up-And-Running

A faulty piece of equipment was replaced, according to Mayor Daniel Drew.

5:30 p.m. Feb. 25 Update from the Middletown Police Department:

Middletown 911: This is Mayor Daniel Drew. I’m informing you that our 911 system is working. The faulty router that caused the failure has been replaced by the State of Connecticut’s Department of Public Safety, Division of Statewide Emergency Telecommunications

We are now taking emergency and non-emergency calls in our Middletown dispatch center. Thank you and have a great evening.

Original Post:

The Middletown Police Department is alerting residents to a downed 911 system. Police wrote on Facebook:

Our 911 phone system went down a few moments ago. The phone company is on site and in the process of routing Middletown’s 911 calls into Cromwell.

If you have an emergency and can’t get through, please call the non-emergency numbers at the appropriate agency:

Middletown Police (860) 638-4000
Middletown Fire (860) 638-3200
South Fire (860)347-6661
Westfield Fire (860)632-2690
Hunter’s Ambulance (860) 346-9627

We will have calls re-routed to Cromwell and will get 911 back online as quickly as possible. Thank you.

Patch will update this article as more information becomes available.


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