How to Report Power Outages in Norwalk

By Feroze Dhanoa (Patch Staff) and David Gurliacci (Patch Staff)

Here’s where to report power outage information:

South Norwalk Electric & Water

From the SNEW website:

Business hours (8 a.m. to 5 p.m.): (203) 866-3366 then Press 0

After hours, weekend, and holiday emergencies: (203) 866-3366 and follow instructions

Third Taxing District

From the Third Taxing District’s website:

“To report an outage after-hours, weekends & holidays, please call 203-663-6875.”

You can also type in a report using the box on the district’s Home page.

CL&P

As a potentially crippling and historic snow storm with blizzard-like conditions is expected to arrive in New England on Monday, Connecticut Light & Power said in a press release it is preparing to address any storm-related power outages.

The significant snowfall and high winds predicted can bring down trees and limbs, threatening the company’s electric system. Customers are encouraged to prepare for prolonged outages that may result from the storm.

The company is pre-staging employees and materials in locations across the state, and is preparing vehicles for safe travel on slippery roads and in poor weather conditions. In addition to CL&P’s approximately 400 line workers, the company has also secured outside crews in advance of the storm.

CL&P customers can report power outages by calling 1-800-286-2000 or by visiting the mobile website m.cl-p.com.

Being Prepared

The company always encourages customers to prepare for any severe weather by assembling or restocking a storm kit and making arrangements to look out for their families, friends and neighbors. CL&P’s “Shopping for a Storm Kit” video on YouTube highlights the contents needed for a fully-stocked storm kit. CL&P is also encouraging customers to keep all wireless communication devices fully-charged in case of a power outage.

Staying Safe

Safety is always the top priority. CL&P also reminds customers to stay at least 10 feet away from any downed power lines and immediately call 911 to report them. Any customer using a generator should make sure it has been installed properly for their own safety and the safety of line workers restoring power. For important generator safety tips, check out CL&P’s “Using a Generator Safely” video on YouTube.

Staying Informed

The Connecticut American Red Cross, one of CL&P’s partners in emergency preparedness, provides helpful information and resources at www.ctredcross.org. For tips and updates from CL&P, follow us on Twitter @CTLightandPower and like us on Facebook at facebook.com/ctlightandpower.