Lindrick Water System Customers Now Under Pasco County Utilities

NEW PORT RICHEY, FL — Effective Friday, July 1, Pasco County Utilities has acquired the Lindrick System from the Florida Government Utility Authority, welcoming more than 3,200 water utility customers in the Gulf Harbors and Shamrock Heights communities of the New Port Richey area.

Pasco County Utilities is committed to a smooth transition, including support to help our new customers understand our rate structure and billing processes.

Customers joining Pasco County Utilities through this transition who use the same amount of water annually could see a decrease in their water bills under Pasco County's water rates, fees and charges.

“Our main commitment for our new Lindrick customers is to offer the same exceptional and individualized support our current customers receive,” said Pasco County Utilities Customer Services and Information Director Sandra Anderson. “Our goal is to ensure a positive and informative customer experience for everyone.”

Customers joining Pasco County Utilities through this transition may see a billing decrease with their new Pasco County Utility rates, fees and charges.

The Lindrick system is one of two troubled utilities Pasco decided to purchase from the Florida Governmental Utilities Authority several years ago.

In 2020, the county purchased the other system, known as the Aqua utility system for just under $30 million. The utility, serving Jasmine Lakes and Palm Terrace in west Pasco and Zephyr Shores near Zephyrhills, had 3,600 water and 3,100 sewer customers.

Pasco paid $24 million for the Lindrick utility system using funds from the federal American Rescue Plan Act and $3.8 million from the state Legislature.

Lindrick and Aqua are two of several utility systems originally built for specific housing projects in Pasco County. The Florida Government Utility Authority purchased the systems and numerous similar utility companies across the state.

But the systems aged and developed problems, including water quality concerns, that the authority couldn't afford to repair.

By consolidating small systems like Lindrick and Aqua, the county said it can spread operating and upkeep costs over a larger customer base.

Lindrick customers can follow transition updates and view their new rates online here.