Chicago Zoological Society's Volunteer Engagement Program Recognized with National Award

via the Association of Zoos and Aquariums.

The Association of Zoos and Aquariums announced that the Chicago Zoological Society, which operates Brookfield Zoo, received Significant Achievement in AZA’s 2015 Volunteer Engagement Award for its 40-plus Years of Engaging Volunteers program — the first year this award has been presented.

The AZA Volunteer Engagement Award recognizes outstanding achievement in volunteer program development and engaging volunteers in the overall mission and operation of the organization.

“AZA and its accredited aquariums and zoos appreciate the dedication and passion of tens of thousands of volunteers, who work hard every year to help us accomplish our conservation and education mission,” said AZA President and CEO Jim Maddy. “This award provides well-deserved recognition to the Chicago Zoological Society for its innovative Volunteer Engagement program, through which the community is engaged in all facets of Brookfield Zoo’s operations.”

The Chicago Zoological Society has engaged volunteers since 1971. In 2014, Brookfield Zoo’s more than 800 adult, teen, and corporate volunteers contributed nearly 75,000 hours to the Society that benefitted just about every department at the zoo, including its 2.1 million guests. Many of them dedicate time as volunteer educators or Docents and share their knowledge about the animals and nature with zoo guests. Guest Guides welcome zoogoers at the north and south entrances and offer recommendations for a more satisfying visit as well as answer customer service questions.

Some volunteers assist with the Society’s many outreach programs, help out with various office duties, and during special events throughout the year. The teen volunteers, who are enrolled in the Society’s King Conservation Scholars Program, share their knowledge of animals that they learn through interactive workshops, activities, and research opportunities at Brookfield Zoo, as well as community action projects, while developing college readiness, leadership, and career skills. The average length of service for a CZS adult volunteer is nearly 10 years. The youngest volunteers in the King Conservation Science Scholars Program are 14 years old. The most senior volunteer is 96 years old.

“It is because of our volunteers’ dedication and selfless service to the Chicago Zoological Society/Brookfield Zoo that we are able to offer the best guest service and education to our visitors. We could not do it without them!” said Stuart D. Strahl, Ph.D., president and CEO of the Society.