Beloved Leader Of Crisis Center's Neat Repeats Shop Set To Retire

TINLEY PARK, IL — A longtime leader of a vital social services agency is retiring in December, the agency said this week.

The Crisis Center for South Suburbia (CCSS) announced the upcoming retirement of Doreen Holford, a deeply respected and beloved member of the Neat Repeats and CCSS family for more than two decades. As Holford prepares to conclude her tenure this December, her extraordinary legacy of compassion, leadership, and service will continue to inspire staff, volunteers, and customers for years to come.

For over 25 years, Doreen has been a steady, guiding presence at Neat Repeats. Known for her humility and grace, she has always led with a quiet strength rooted in kindness. Despite her many accomplishments, she never sought recognition—her focus was always on uplifting others. Whether supporting volunteers, guiding staff, or helping a customer find the perfect item, she approached every interaction with patience and genuine care.

Holfrod’s impact extends far beyond daily operations. Her passion for the CCSS mission and her unmatched work ethic have played a defining role in shaping Neat Repeats into the thriving, mission-driven stores they are today. Through her mentorship, leadership, and unwavering commitment, she has cultivated spaces that uplift customers, volunteers, and staff alike.
Doreen, her husband Joe, and their family have been dedicated supporters of the Crisis Center for South Suburbia since 2006, honoring the memory of Holford's sister, Darlene. Their continued support has served as a powerful testament to hope, healing, and the transformative impact of community.

“Doreen’s legacy is one of compassion, humility, and exceptional service,” said Executive Director Pam Kostecki. “Her influence can be felt in every corner of our stores, and in the countless lives she has touched. While we will miss her dearly, we are profoundly grateful for the decades of dedication she has given to our mission.”

Neat Repeats resale shops in Orland Park and Worth have been proudly owned and operated by the Crisis Center for South Suburbia since 1986 and will celebrate their 40th anniversary next year. The shops rely entirely on the generosity of community members who donate new and very gently used items year-round. Neat Repeats is deeply grateful for its donors and the organizations that host annual donation drives to support its mission. These contributions directly fund vital and essential programs and services for individuals and families affected by domestic violence.

CCSS invites volunteers, customers, donors, and community members to join us in celebrating Doreen’s remarkable career and wishing her well in her well-deserved retirement. An Open House will be held on Friday, Dec. 5 from 2-4 p.m. at Neat Repeats Worth. All are welcome to attend and share in honoring Holford's extraordinary contributions.