2 MA Hospitals Named To Elite List

MASSACHUSETTS — Two Massachusetts hospitals are among the top hospitals nationwide for excellence in providing top-quality care while giving their patients a positive experience, according to a new report Tuesday.

Healthgrades, a platform that helps people find doctors and hospitals, said the 2025 Outstanding Patient Experience Awards were given to only 15 percent of hospitals nationwide.

Brigham and Women's Hospital and Massachusetts General Hospital were among 40 hospitals nationwide awarded as a Best Hospital and Outstanding Patient Experience.

The 377 hospitals from 44 states include 66 that are dual recipients of both the Outstanding Patient Experience Award and the Patient Safety Excellence Award, and 10 that have earned Outstanding Patient Experience, Patient Safety Excellence, and America's Best Hospitals distinctions for 2025.

Texas had four of the triple crown winners. The others were located in Arizona, California, Illinois, Minnesota, Pennsylvania and Virginia.

Hospitals earning outstanding patient experience awards are: Fairview Hospital in Great Barrington, St. Anne's Hospital in Fall River, Tufts Medical Center in Boston and Milford Regional Medical Center in Milford.

"Hospital quality, including patient experience, should always be considered when choosing where to receive care," Dr. Debra Gradick, Healthgrades senior physician consultant, said in a news release.

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The awards highlight hospitals that prioritize patient experience and consistently achieve exceptional results. The goal of the awards is to "help patients feel heard, confident, and assured of receiving the best possible care," according to the release.

Healthgrades focused on 10 key patient measures in its assessment of Hospital Consumer Assessment of Healthcare Providers and Systems patient survey data. Three areas predict how likely a patient is to recommend a hospital to a family member or friend:

• Doctor communication
• Nurse communication
• Clear communication about care when discharged