Business & Tech
Glitch Trips Up Encore Casino's Slot Machine Payout System
Casino staff had to resort to "hand-paid payouts" after a system outage took the slot machine ticketing system offline.
EVERETT, MA — Slot machine players at Encore Casino in Everett were unable to cash out for a period of time Friday night, thanks to a system glitch that took the slot machine ticketing system offline.
According to WBZ, which first reported this story, casino staff had to resort to "hand-paid payouts" and players had their money "stuck in machines," even if they had not won. An Encore spokesman said Saturday the issue had been resolved.
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