Shrewsbury Town Hall Reopens To The Public

SHREWSBURY, MA — Shrewsbury's Town Hall is reopening to the public on Tuesday. The reopening includes the school department and SELCO. The reopening is by appointment only for essential services when other methods are not suitable. Appointments can be made between the hours of 9 a.m. to 12 p.m. and 1 p.m. to 3 p.m., on Tuesdays, Wednesdays and Thursdays.

The town is still urging residents to use online services including paying bills, applying for permits and licenses and other routine and complex business matters. The town is still prepared to meet with residents over video conferencing for a more personal interaction.

If a resident needs an in-person appointment, call the office in which you are seeking an appointment for. A staff directory can be found here. If you are unsure which department you need, please call the Town Manager’s Office at 508-841-8508 and they will direct you.

Appointment time slots should be no less than 15 minutes and no greater than 30 minutes. Please be advised that staff is still working on alternating weekly schedules and appointments will vary depending on the availability of employees.

Pre-screening questions will be asked when an appointment is booked. Anyone who comes to town hall without an appointment has to call from outside the building before entering. Appointments are not guaranteed as staff continues to work alternating schedules. All appointments will be logged by staff in a "Visitor’s Log" in accordance with state re-opening guidance. Last-minute appointments are not guaranteed as staff continues to work in an alternative staffing schedule.

During the appointment booking process, staff will specify which door to enter.

Click here to view the Town Hall Reopening Checklist for Residents