PSE&G Warns Customers About Phone Scam

By Rob Heinemann

The gas and electric company is urging its customers to be wary of a telephone scam where callers threaten to shut off PSE&G services if payment is not made that day.

Resident and small business customers have both reported receiving these calls from individuals acting as PSE&G employees. The fraudulent callers demand that customers make a payment within hours using a Green Dot Money Pak, a type of pre-paid card unavailable at pharmacies and convenience stores.

“PSE&G does not accept these cards,” the company said in a statement. “The utility offers a variety of payment options and would never require a customer to use one specific type of payment.”

PSE&G asks any customers who may have received one of these calls to call them directly at 1-800-436-PSEG.

Customers scheduled for disconnection due to nonpayment receive a written notice on their bill at least 10 days in advance. Customers who are struggling to pay their bill are encouraged to call PSE&G at 1-888-275-7734 to lean about helpful programs.