Offering an Innovative Discount: Nyack Business Spotlight

Every local business has a story worth sharing with the community. The plan behind this series at Patch is to shine the spotlight on all our favorite local businesses, and to learn a little about the ones we may not know that well.

This is as much about supporting local businesses as it is about celebrating the places and faces that make our community special. Click here to get to a simple form where local business owners can answer a few quick questions to be part of this ongoing feature.

Our spotlight today is on David Baker.

Business: Castrol Premium Lube Express
Owners: David Baker
Website: http://www.castrolpremiumlube.com/Store/1542/
Address: 31 RT 59 Nyack NY

How did you come up with the name?
It was developed by Castrol

Why choose that location? Why start a business in this town?
I took over a defunct Jiffy Lube location

Briefly, what business are you in?
Fast Oil Change

What’s the most difficult moment or challenge you’ve faced as a business owner?
I signed the lease a month before the recession hit in the fall of 2008 making it very difficult to get going

Were there any challenges that made you second guess your decision to be an entrepreneur?
No

What’s been your favorite moment or proudest achievement since opening?
Growing my business

What’s the most innovative idea your employees or customers have had that you put into practice?
Happy Hour for a discounted oil change the first and last hours of the day

How do you deal with difficult customers?
I give them what they want. The customer is always right. I have a guarantee money back offer, that if they are not satisfied they can receive a full refund.

How does your business give back or get involved in the community?
We do fund raising and tie in with local agencies and groups.