Baldwin Boro Woman with UPMC Complaint

Joyce Webber-Olszewski, of , wrote a Jan. 14 letter to the editor of the Pittsburgh Post-Gazette that is critical of UPMC, particularly its billing practices.

"UPMC sends bills with comments about the bill being seriously past due with the threat of collection activity," Webber-Olszewski writes. "Upon calling with a question about the bill, I was told to disregard it, that insurance adjustments were made and my balance is zero.

"How many people, unlike me, wouldn't call and would just pay the bill?"

Webber-Olszewski says that she "deeply resents" UPMC's "threat of collection activity."

Has this happened to you? Have you called UPMC, or another health care provider, to find out that you actually owed nothing? Do you think that you have overpaid before? Tell us about in the comments section below.

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