Five Things You Need To Know Today

Mark Muff, owner of , 142 Shoemaker Rd., Pottstown, provides his expertise on a variety of computer issues.

Q: I'd like to buy a computer for my elderly aunt who lives out of state so that she can save money by avoiding snail mail and phone bills. But she's intimidated by technology. How can I set her up with a computer she'll use?

A: Many local community colleges, libraries and senior centers offer computer classes for beginners. We also offer one-on-one computer instruction. And, there are a lot of online training resources such as YouTube. But beware, many sites are publicly posted. Some are good, others are poor.

Q: What should I look for in a new computer?

A: Look for quality and a good warranty. A lot of the manufacturers are going to a 90-day warranty in order to reduce the sales price of a computer. Our computers have a two-year warranty. Factor the cost of the computer versus its warranty. 

Q: Some folks complain their computer is too slow. How can I avoid buying a sluggish machine?

A: The biggest problem with computers is software. The less software you load, the better your computer will run. You can find helpful information online about some computer problems. But when you're over your head, call a professional computer expert.  

Q: Technology changes so fast. How long will my computer last before it's outdated? 

A: Everybody has that fear that their computer is or soon will be outdated. But some computers from say, 2001, continue to operate just fine today. Don't worry about planned obsolescence. 

Q: How do I know I'm buying a computer that's best suited to my needs?

A: A computer is a tool. Many folks use it to find information on the internet and communicate with others. Know your expectations and needs before you buy a new computer.