Novato Launches Mobile Crisis Response Team

NOVATO, CA — A new initiative launched in Novato on Tuesday to improve access to resources and support services for residents experiencing homelessness, mental health challenges and substance abuse issues, the city said.

The new program, called the Specialized Assistance for Everyone Team, or SAFE, is a mobile crisis response team comprising civilian first responders.

According to the city of Novato, SAFE's services are three-fold. First, it provides emergency response to individuals suffering from mental health crisis, addiction or homelessness.

It also offers non-emergency support services including conflict resolution, low-level medical aid, substance abuse counseling and welfare checks.

And finally, it builds connections with community members through early interventions and proactive outreach to prevent crises from escalating.

The SAFE program is managed by Petaluma People Services, a Petaluma-based nonprofit that implements the SAFE program in other North Bay cities, including San Rafael.

SAFE often responds independently of police, fire and paramedics, allowing those services to focus on emergencies. At times, SAFE may accompany emergency services to provide trauma-informed services and resources to those in need.

Novato Mayor Tom O'Connor credits the city's partnership with PPS in ensuring the SAFE program's success.

"Through collaboration and innovation, Novato remains committed to fostering positive outcomes and enhanced quality of life for all who call Novato home," he said in a statement.
More information about SAFE is available online.

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