Avon To Use Farmington For Emergency Dispatch Services

Town of Avon

AVON, CT — Citing cost savings and improved dispatcher staffing, Avon officials have agreed to sign up with nearby Farmington for a new, regional emergency dispatch operation.

It means that, sometime this fall, when Avon residents call "911," the dispatcher on the other end of the line will be in Farmington, not Avon.

Following a public hearing held on July 31, the Avon Town Council unanimously approved an Interlocal Agreement with the Town of Farmington for the regionalization of dispatch services.

Farmington and Avon emergency services staff are coordinating the transition of the Town of Avon’s dispatch function over to Farmington.

"We expect the transition will occur this fall," wrote the Town of Avon in an announcement.

The town has created a "Frequently Asked Questions" document that outlines details of the arrangement.

Current Avon dispatch services are at the Avon Town Hall campus, but by utilizing Farmington, Avon will have improved dispatcher staffing to go along with budgetary savings (nearly $210,000).

Under the agreement, which has already been approved in Farmington, Avon's current dispatchers would be offered positions with the Town of Farmington.

Anyone with additional questions can contact Avon Police Chief Neil Dryfe at ndryfe@avonct.gov or 860-409-4213.

For a complete fact sheet regarding Avon's participation in Farmington dispatch, click on this link.