Local Resident Brings No. 1 Flooring Franchise to Area

(Louisville, Kentucky)-When you have a knack for design, switching mediums is like putting on a different pair of shoes. You’re comfortable in both and you seamlessly carry on with what you do best. That can be said for Brittany Miles, who after a 17-year career in interior design – specifically kitchens and baths – recently became a franchise owner with Floor Coverings International, the brand that’s consistently ranked No. 1 in the mobile flooring category, visiting customers’ homes in a Mobile Flooring Showroom stocked with thousands of flooring samples from top manufacturers. Floor Coverings International of Metro Louisville serves customers throughout St. Matthews, Mt. Washington, Highview, Lyndon, Downtown Louisville, Okolona, Audubon Park, Shepherdsville, and surrounding areas.

Miles, a Crestwood resident whose father is a silent partner with her, has always worked for small, family-owned businesses, so owning and operating a small business of her own was a natural transition. “I used a franchise consultant and she introduced me to Floor Coverings International. I had helped my previous employers build and grow their companies and I had my hands in areas such as marketing, networking, back-end operations and, of course, sales,” Miles said. “I wanted to stay in the design field, and it seemed like an easy transition for me. It still incorporates my love for design; I am just focused on flooring.”

In Floor Coverings International, Miles found a company that has tripled in size since 2005 by putting a laser focus on consumer buying habits and expressed desires, its impressive operating model, growth ability, marketing, advertising, and merchandising. Floor Coverings International further separates itself from the competition through its customer experience, made up of several simple and integrated steps that exceed customers’ expectations. For this, Floor Coverings International was given the Innovation Award for Customer Response from Franchise Update Media in 2020, and the same award again in 2021 for Best Use of Technology. Franchise Update is the benchmark publication and conference entity that is the Gold Standard of Franchising.

“Having always worked for small companies, I finally wanted something for myself and to be able to grow something of my own,” Miles said. “I also have three kids and would love to have flexibility down the road, so Floor Coverings International seemed like a great partner to be able to build and grow with. I love working with my clients and taking a space they wanted to change or dislike and transforming it into something they love.”

With the home improvement industry booming, the flooring market is also keeping pace. The global flooring market was estimated to reach $409 billion in 2021, according to Grand View Research. The market is expected to grow at an annual rate of more than six percent through 2028, reaching overall sales of $621 billion.

For more information, visit https://metrolou.floorcoveringsinternational.com/ or call (502) 528-8269.

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About Floor Coverings International

Norcross, GA-based Floor Coverings International has ranked consistently as the No. 1 Mobile Flooring Franchise in North America by Entrepreneur Magazine. The 181 franchisees and their Design Associates offer a unique in-home experience with a mobile showroom that comes directly to the client’s door. More than 3,000 flooring choices are available to view in the home with and alongside the existing lighting, paint, and furniture. The company will open several more locations throughout the U.S. and Canada through franchise expansion in 2022. For franchise information, please visit www.opportunities.flooring-franchise.com and to find your closest location go to www.floorcoveringsinternational.com.