Patients Who Needed Financial Assistance Said Nonprofit Hospitals In Massachusetts Didn't Help Them

CBS Boston

April 25, 2025

There are 55 nonprofit hospitals in Massachusetts. Those hospitals receive tax benefits totaling more than $1.9 billion a year. In exchange for the tax breaks, the hospitals are required to provide financial assistance to patients who need it and give free care to the poor. But, some patients said they are in debt because they didn't get the help they were entitled to.

Tyler Verrier was rushed to UMass Memorial Medical Center in Worcester with an injured foot. "A block of wood had fallen on it," Verrier told the I-Team.

Verrier had a long road to recovery, and said it was seven or eight months before he was back to functioning at a normal level. But getting well was not his only concern. With ongoing treatment and a limited income, Verrier was racking up thousands of dollars in medical bills. "I was panicked. At one point, I owed somewhere around $5,000," said Verrier.

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