Business & Tech
Customer Experience 'Will Be Different' When Stores Reopen In Phase 2
When retail stores are able to resume business as part of Phase 2 of the state's coronavirus reopening plan,.
BOSTON — When retail stores are able to resume business as part of Phase 2 of the state’s coronavirus reopening plan, Massachusetts Housing and Economic Development secretary Mike Kennealy said the customer experience “will be different.”
During Gov. Charlie Baker’s coronavirus Wednesday press briefing, he reiterated that the state plans to announce on Saturday what day Phase 2 will begin.
Kennealy said every retail store must monitor the number of customers inside their building at a time.
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