Crittenton Hospital's Emergency Department Gets $1.2 Million Renovation

From Crittenton Hospital: Rochester – Work is complete on a $1.2 million renovation of the Emergency Department at Crittenton Hospital Medical Center.

The initial phase of the project involved renovating the Emergency Department welcome area, the EMS work room and patient care areas. The welcome area is open, modern, well lit, and features repositioned reception desk and online check-in area. The EMS work room updates were designed with input from several area first responders, and feature added work stations. Seven of the patient rooms have been also updated to feature sliding glass doors to increase privacy and reduce noise for patients.

The key portion of the second phase of the project involved renovating EMS entrance and a second consultation room.

“The goal of this project is to increase comfort and convenience for patients and emergency medical workers,” according the Glen Garwood, director of Emergency Services at Crittenton.

Crittenton also recently introduced specially appointed Senior ER rooms and received its Level III trauma certification. Crittenton uses a “straight-back” process in the Emergency Department. Instead of sending patients to the waiting room following triage, patients are sent directly to the treatment area. This process has led to Crittenton having the shortest wait times in the area.

About Ascension Michigan

In addition to Crittenton Hospital Medical Center, the Michigan Ministries of Ascension include Borgess Health in Kalamazoo, Genesys Health System in Grand Blanc, St. John Providence in Metro Detroit, St. Joseph Health System in Tawas and St. Mary’s of Michigan in Saginaw and Standish. The health systems of Ascension Michigan together employ more than 27,000 associates and are a major economic driver in the state, with $1.7 billion in payroll each year. In fiscal year 2015, Ascension Michigan provided more than $250 million in community benefit and care of persons living in poverty.

About Ascension

Ascension (www.ascension.org) is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As the largest non-profit health system in the U.S. and the world’s largest Catholic health system, Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2016, Ascension provided more than $1.8 billion in care of persons living in poverty and other community benefit programs. Ascension includes approximately 150,000 associates and 36,000 aligned providers. Ascension’s Healthcare Division operates 2,500 sites of care – including 141 hospitals and more than 30 senior living facilities – in 24 states and the District of Columbia, while its Solutions Division provides a variety of services and solutions including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.

Photo courtesy of Crittenton Hospital