Office Closes After 2 Lottery Workers Report COVID-19 Symptoms

CHARLOTTE, NC — The Charlotte office and regional claim center for the North Carolina Education Lottery temporarily shut down Friday morning after two employees reported possible COVID-19 symptoms.

The claim center was open for about 90 minutes on July 24, from 9 a.m. until 10:30 a.m., before the closure.

"As a precaution, the lottery is notifying all those who presented claims during that time and encouraging anyone else who visited Friday morning to self-monitor for symptoms of COVID-19," NCEL said in a statement.

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As of Friday afternoon, no confirmed COVID-19 cases were reported among employees, but the office will undergo additional cleaning over the weekend, lottery officials said.

The lottery has numerous protocols in place meant to protect workers and the public, it said.

"All lottery employees working with the public wear masks and gloves at all times while at work. Claim centers employees are separated from visitors by a glass window, talk with visitors through a microphone, and accept and return tickets and claim forms through a small opening at the base on the window," NCEL said.

All NCEL claim centers are cleaned daily following state and CDC guidelines, as well as requires visitors wear masks and socially distance.