Cause Of Randall Square Power Outage Determined

GENEVA, IL — A faulty underground cable was the cause of the power outage early Monday in Geneva's Randall Square subdivision, city officials said Wednesday afternoon.

The outage occurred at about 1:30 a.m., leaving 68 customers without power. The houses affected by the outage were on Shoop Drive, Herrington Road, Danford Way, Miller Road, Blackman Road and Chatham Court.

Crews from the Geneva Public Works Department isolated the problem-causing cable and restored power from alternate feeds by 3:33 a.m.

In a news release Wednesday, city officials reminded residents to call the Geneva Police Department's non-emergency number, 630-232-4736, for power outages that happen after-hours, on weekends or on holidays. Police will then dispatch on-call Public Works personnel.

The city's SeeClickFix online portal and social media channels are not monitored outside regular business hours. The Public Works Department is open from 8 a.m. to 3:30 p.m. Monday through Friday.