PA Electricity Demand Soars, Higher Bills Expected

PENNSYLVANIA — The state Public Utility Commission is warning of higher electric bills for consumers as a result of soaring power usage since mid-June.

Electricity demand on regional power grids are at their highest in 14 years, according to the commission. The usage levels soon will be reflected in monthly electric wills.

"Increased energy usage during heat waves can lead to sticker shock when bills arrive, the commission stated in a news release.

The commission encourages consumers to:

• Review bills carefully, especially the sections detailing monthly kilowatt-hour usage and current energy supply rates.
• If you use a competitive energy supplier, check contract expiration dates and rate terms.
• Understand your options and responsibilities if your contract has expired or is approaching renewal.
• For energy shopping tools and usage tips, visit www.PAPowerSwitch.com.

The commission says it strongly encourages any household or small business struggling with high bills or past-due balances to call their utility now and ask about available assistance programs. Waiting can lead to larger balances and fewer options.

Utility customer service teams can:

• Explain Customer Assistance Programs for income-qualified consumers.
• Provide referrals for LIHEAP and other national or local aid.
• Discuss eligibility for hardship fund support through nonprofit partnerships.
• Explore other affordability options, like budget billing or payment plans that can help address financial needs.

Customers who cannot resolve issues directly with their utility should contact the commission's Bureau of Consumer Services at 1-800-692-7380.

Consumers may also call Pennsylvania’s 211 system (Dial 211 or visit www.pa211.org) for help with utilities, housing, food, and more.

The commission advises taking these steps to reduce electricity use and control costs, including:

• Raise your thermostat a few degrees and use fans to circulate air.
• Limit appliance use during peak hours (5–7 PM).
• Close blinds or curtains during sunny hours.
• Avoid unnecessary lighting or electronics that generate extra heat.
• Seal windows and doors to keep cool air inside.