Cobb Tag Renewal Services Unavailable Amid System Upgrades

COBB COUNTY, GA — Beginning Thursday, Dec. 30, the Georgia Department of Revenue will begin a system upgrade to the state's DRIVES (Driver Record and Integrated Vehicle Enterprise System) system to improve efficiency and reduce operational costs, including in Cobb County.

The upgrade will require vehicle registrations and titling services, including e-services and tag renewal kiosks, to be unavailable from 7 p.m. on Dec. 30 through Monday, Jan. 3, 2022.

Vehicle owners with expiration dates in late December and early January are encourages to renew prior to Dec. 30 to avoid delays.

The Cobb County Tax Commissioner's Office three locations, as well as the Georgia Department of Revenue's Motor Vehicle Division, will be unable to process transactions and therefore be closed. In person, online, and kiosk services will be unavailable to customers.

According to DDS Commissioner Spencer Moore and DOR Commissioner Robyn Crittenden, "This upgrade will result in significant cost savings, while optimizing system performance and ensuring that DRIVES is always running on modern, state-of-the-art hardware. Both agencies will be well positioned to pursue future innovations because of this improvement to the underlying technology that powers Georgia DRIVES."

What to expect: Thursday, Dec. 30-Jan. 3, 2022

• No in-person motor vehicle services available starting at 4 p.m. Thursday Online and kiosk services are accessible until 7 p.m. that day.
• No motor vehicle services statewide Dec. 31-Jan. 3, 2022.
• All motor vehicle services resume 8 a.m. Jan. 4, 2022.

Customers and dealers seeking to conduct any title transactions should complete their business with the Cobb Tax Commissioner's Office before 4 p.m. Thursday, Dec. 30.

Motor vehicle dealers will be able to initiate electronic title and registration transactions and issue emergency temporary operating permits over New Year's weekend. Law enforcement will still have access to motor vehicle records.

The Cobb County Tax Commissioner's Office locations will be closed Friday, Dec. 31, through Monday, Jan. 3 (in observance of the New Year's Day holiday and during the system upgrade). The office will reopen at 8 a.m. on Tuesday, Jan. 4.

For more information, visit cobbtax.org.